BIG Network Permissions
While we often hear that the way we do business needs to change in order for us to remain competitive, few have offered viable solutions. One of the ways the industry can strengthen is through a closer collaboration between retailers and vendors.Through true partnerships, we believe we will be able to work together.
What’s The Next Big Thing?
This is a question that I get asked a lot. I was recently appointed the new Chairman of the MJSA (Manufacturing Jewelers and Suppliers of America). I have had the pleasure of being interviewed a few times over the last month or so, and inevitably this is a question that keeps getting repeated. And each time I answer the same [...]
BIG News in November
Thoughts from Ann Arnold, BIG's Chief Strategy Officer: Identity Theft can put a cramp in the holiday season! With the holiday's upon us, one thing that sits in the back of everyone's mind is identity theft. We work so hard to make our holiday sales count, that even one bad sale can really spoil that holiday mood. So what can [...]
BIG Newsletter: A Storm is Brewing
By Abe Sherman Around the first week of September, I wrote a rather long article about synthetic diamonds. It had very limited distribution; I only sent it to our Plexus members because I wanted to discuss the subject during our fall Plexus meetings to get a sense of how jewelers were feeling about the subject, and what, if anything, [...]
BIG Tip of the Month 10-7-14
What makes customers go "yuk" and leave your store: Turn-off's Look around as though you are the customer. We are now in our fourth quarter when most retailers do a large percentage of their annual business and the traffic count is much higher than other months of the year. These are some of the top turn-off's to the customers. Take [...]
BIG Tip of the Month 9-16-14
When is your store the most vulnerable to theft? When the safe is opened and the merchandise has not yet been set and locked in the showcases (during store opening procedures). The same applies to your closing procedures. Keep Doors Locked - During opening and closing processes. Do not leave door unlocked because an employee "will be there shortly". Always [...]